firstly, online reputation management strategy is a process of managing a person's, company's or brands's online narrative. it is part of monitoring views and conversations, dealing with reputation threats, and proactively taking opportunities to improve brand image.
in Motheo Foundation we are well aware of how a reputation can damage the entire NGO therefore we have hired someone will will eventually take control on how to protect our NGO. whenever we have comments or messages from people we will make sure that we answer them. even if we receive feedback, we will address it with a empathy. we will also collect and show reviews on our website. our online reputation management will always be on autopilot.
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